We may disclose de-identified and/or aggregated information about our users, which cannot identify an individual. Such de-identified and/or aggregated information is not subject to applicable privacy laws, and we may use this information without restriction. We typically use and/or disclose de-identified and/or aggregated information for our operational purposes including to improve the layout of our Website or to improve our product offerings.

In addition, we may disclose Personal Information that we collect or you provide as further described below in this policy below.

Information To Service Providers:  We may employ other companies or individuals to provide certain Services to, or on behalf of, us such as fulfilling orders, delivering shipments, sending postal mail or e-mail, providing IT and data storage services, analyzing customer lists and data, processing rebates transactions, providing pricing analytics and guidance, creating and mailing product catalogs to you, providing warranty services, facilitating and providing case management and customer support, or performing marketing or consulting services on our behalf. These third party service providers may be given access to your Personal Information as needed to perform these services, but will not be permitted to use your Personal Information for any other purpose.

Chat Bot Services:  In order to provide real time customer and purchasing support we utilize third-party service providers. Please note that any communications you make on the chat bot may be viewed by these service providers. By using our chat bot services, you acknowledge and consent to your communications being viewed by our third-party service providers.

To Credit Card Companies:  If you place an order using a credit card, the Personal Information you provide is transmitted to your credit card company to verify and authorize your purchase. At certain times we may offer financing options with or without third party participation. If you use a financing option, information provided by you (such as your address, birth date, social security number, and credit card number) may be used to request a credit report from third parties or may be sent to our third party service provider for application processing.

To Third Party Marketing Partners:  From time to time we might establish a business relationship with other third parties. In such cases we might license, exchange, share and/or cross-reference information, including your name, postal mailing address, telephone number, or email address that will enable such third parties to contact you regarding products and services that may be of interest to you.*

To Related Companies:  We may share your postal and e-mail address, telephone number(s), customer preferences, and purchase history with other subsidiaries and affiliates of our parent company, Global Industrial Company for purposes of providing Services on behalf of Global Industrial.*

To Shippers:  We may share your information, such as your name, telephone number and shipping information, to third party shippers (such as UPS, FEDEX and the United States Postal Service) to deliver your product(s). There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are given your information, such as your name, email address, postal address, and telephone number, for the sole purpose of fulfilling your order.

* The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may also disclose your information:

Third Party Transaction-Level Data:  If you visit the Website from a third-party website, the third-party website may be able to access select information from your individual transaction information. In order to track and credit your transaction the third-party website may give you a unique code, cookie, or graphic which will uniquely identify you. This will only happen if you link directly from a third-party website to the Website. Any transactions made at the Website while such a code is active will be reported back to the third-party website. We will only report non-Personal Information to these websites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third-party websites that will allow them to personally identify you.

Links to Third Party Content:  Our Website, other sites we operate, and unaffiliated sites, display interest-based advertising and contain certain links to third party websites, applications, or other online content, such as our vendors’ websites and links to other websites intended to facilitate our customers’ shopping experience, such as Google Translate. We are not responsible or liable for the privacy practices or content found on or through these third-party services. We recommend that you check the privacy notice of each website you visit or any application you use. Links to third party content are provided solely for your convenience and any submission of data to such third party services shall be at your sole risk.

Catalog Requests: &nbspWhen you request a catalog from us, we may share your name and postal address with a third-party fulfillment company for the purpose of sending you the requested catalog.

Law Enforcement and Protection of Users:  To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.

Aggregate Information:  We provide aggregate information to some of our business partners. This information is used in a collective manner and does not identify you individually in any way. We collect and share aggregate information in order to know more about the general profile of our customers so we can improve your shopping experience.

We maintain relationships with third party affiliate websites (including social media services) (“Third Parties”), where links to such Third Parties may be made available on our Website. However, we do not own nor control these Third Parties, and we are not responsible for the content or privacy practices of such Third Parties on their sites or applications, including their level of data sharing with other third parties. Additionally, we are not responsible for the data processing practices of the internet browser servicer you choose to use when accessing our Website. Such Third Parties and internet browser servicers may have their own privacy policies, and you should consult those policies accordingly before using or going to their websites or apps. Although we do not and cannot control the activities of the Third Parties that operate such websites, in the event you suspect an affiliate website is engaging in abusive practices, including, for example, spam, trademark infringement, predatory means of attracting visitors, or unlawful activities, please email service@globalindustrial.com.

Our Website is not intended for individuals under 18 years of age. No one under age 18 may provide any Personal Information to or on the Website. We do not knowingly collect Personal Information from individuals under 18. If you are under 18, do not use or provide any information on the Website, on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any user name you may use. If we learn we have collected or received Personal Information from an individual under 18 without verification of parental consent, we will work to delete that information.

We employ 128-bit encryption technology in all areas of the Website which require you to provide your Personal Information or account information, including those areas related to online ordering and order status. The Website utilizes industry-standard firewalls and Transport Layer Security “TLS” to allow for the encryption of potentially sensitive Personal Information, such as your name, address, and credit card number.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser.

We will keep your information accurate, complete, and up to date. We will retain your Personal Information for the period necessary to fulfill the different purposes outlined in the 'Our Use of Information We Collect' and 'Disclosure of Your Information to Others' sections of this policy, which will generally be for seven years. In particular, where you are a registered user, we will keep relevant information for as long as you continue to purchase products from us. Where we are required to do so to meet legal and regulatory requirements, we will retain your Personal Information for longer periods of time, but only where permitted to do so, including so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a possibility of legal action relating to your data or dealings.

Depending on where you reside, you may have certain rights or choices that allow you to make requests with respect to your Personal Information (subject to applicable legal exceptions) including rights or choices to:

California residents may have additional rights under that state's laws. Please see our Privacy Policy for California Residents for further information on our data processing activities and rights available to California residents.

The Data Controller of the information collected as noted in the 'Information We Collect' section of this policy is Global Equipment Company Inc. ("Company" or "Global Industrial" or “we” or “us”), which is headquartered in the United States at 11 Harbor Park Drive, Port Washington, NY 11050. The Data Protection Officer can be reached via email at data.protection@globalindustrial.com.

The Legal Basis for Using Your Personal Information: We collect your information as a Data Controller when we have a legal basis to do so. The following section sets out the legal bases for processing:

The foregoing applies to the processing activities described in the 'Our Use of Information We Collect' and 'Disclosure of Your Information to Others' sections of this policy. If you are located in the EU or the UK and would like to find out more about the legal bases on which we process Personal Information, please contact us.

Your Legal Rights: Subject to certain exemptions, and dependent upon the processing activity we are undertaking, individuals in the EU or the UK have certain rights in relation to Personal Information:

Cross-border Transfer of Information: Our servers and systems are maintained in the United States. If you reside or are located outside of the United States, the data protection laws in the United States may not offer the same level of privacy protections as those afforded in the country where you reside. If you provide your Personal Information to us, or we obtain it through our websites, third parties, or other means, you are giving us your consent to process your information in the United States, in accordance with and as explained in this policy. While processing your Personal Information in the United States we will implement adequate safeguards to the extent required under applicable privacy laws.

If you would like to exercise any of the rights described above, please send a request to our Data Protection Officer at data.protection@globalindustrial.com. In your message, please indicate the right you would like to exercise and the information to which it relates. We will ask you for additional information to confirm your identity and for security purposes before disclosing the Personal Information requested to you. We will not fulfill your request if we are not able to verify your identity. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We will not always be able to fully address your request, for example if it would affect the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.

Deletion Requests

Please also note that, with respect to deletion requests, we may not be able to ensure or guarantee complete and comprehensive removal of your Personal Information in all places and for all purposes. Your Personal Information may have been shared or reposted by other parties who act outside of any business relationship with us or may not cooperate with our request for them to delete your Personal Information. Additionally, we may not be able to fulfill your request due to federal or state laws or our internal policies may require maintenance of your Personal Information in our records. Please note that if the deletion request relates to Personal Information that we need to provide products or services to you, you may not be able to continue to purchase products or use those services properly moving forward.

Corrections/ Information; Removal Opt-Out

Corrections or updates to your account information can be made on-line, once you have logged-on to the Website. Simply click on the "Your Account" button, located in the top right-hand corner of the page. The "Your Account" page contains links to Add or Edit personal information, addresses, payment methods and shipping preferences. If you have any questions about your account information, send an e-mail to service@globalindustrial.com.

In addition, if you no longer wish to receive marketing communications from us you may opt-out by: (a) emailing us at cancel@globalindustrial.com; (b) sending a letter to Global Equipment Company Inc., Inc., Attn: Global Industrial Privacy Officer, 11 Harbor Park Drive, Port Washington, NY 11050; or (c) clicking on the unsubscribe link within any marketing e-mail you receive from us. If you no longer wish to receive our catalog, send your customer priority number to our email address cancel@globalindustrial.com or call our dedicated mail list removal number, 800-849-9167, or use our fax number 1-516-625-4329.

If you have any questions or concerns about this privacy policy, please e-mail us at privacy@globalindustrial.com or send a letter to: Global Equipment Company Inc., Inc., Attn: Global Industrial Privacy Officer, 11 Harbor Park Drive, Port Washington, NY 11050.

We may transfer or assign any customer information, including Personal Information, owned, under the control of, or received by the Company or its affiliates, in connection with a merger, divestiture, stock sale, restructuring, reorganization, dissolution or other sale or transfer of some of all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.

This policy is incorporated into and governed by our Terms and Conditions.

If you do not agree with any aspect of this policy, then please do not access or use the Services or otherwise provide us with your Personal Information. Your continued use of the Services signifies your acceptance of this policy.

Please contact us using the contact details in the “Contact Information” section above, if you learn of a potential violation of this policy by us or an outside party.

It is our policy to post any changes we make to our privacy policy on this Website page. Since this policy may change as we modify or expand our Services or to comply with changes in applicable laws, we suggest you check back from time to stay informed of such changes. If we collect new types of Personal Information, use Personal Information beyond what is disclosed in this policy, or make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Website home page, and if required by law, we will obtain your consent. Any changes will be immediately incorporated into this policy and will be prospective only. We will not make any changes that have retroactive effect unless legally required to do so. Your continued use of the Services after any changes are made to this policy constitutes your acceptance of the changes. If any changes are unacceptable to you, you should cease all use of the Website and our other Services. The date the privacy policy was last revised is identified at the top of the privacy policy. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting this privacy policy to check for any changes.